Your Privacy Matters at tkp138
We've built our privacy policy around your account security and payment confidence. Every deposit through QRIS, DANA, OVO or GoPay is handled with encryption and clear consent rules...
What We Collect and Why
When you open your account, we collect your name, email, phone and payment details to process deposits and withdrawals. We use cookies to remember your lobby preferences and keep you logged in across sessions. We track table activity and slot history to show you account summaries and detect fraud. Where local law permits, we may share anonymized data with payment partners like
QRIS processors and your e-wallet provider. You can request your data or ask us to delete non-essential records by contacting support.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? Reach Out
How We Earn Your Privacy Trust
End-to-End Encryption
Every deposit, withdrawal and account session is encrypted. QRIS, DANA, OVO and GoPay transactions pass through secured channels verified by payment partners.
Third-Party Audit
Our privacy framework is reviewed annually by independent security firms. Reports confirm encryption standards and compliance with Indonesia's payment regulations.
No Sale of Data
We do not sell your lobby history, betting patterns or personal details to third parties. Marketing messages come only if you opt in via account settings.
Payment Partner Vetting
QRIS, DANA, OVO and GoPay integrations undergo strict due diligence. Each partner signs data-handling agreements before going live on our platform.
Transparent Cookie Use
Session cookies help us log you in and remember your lobby tabs. Analytics cookies are optional. You can manage all cookies in your browser or account consent panel.
Incident Response Plan
If we detect unauthorized access or a data breach, we notify affected players within 72 hours and provide guidance on account recovery and payment reauth.
Privacy Consistency Across Our Pages
| Terms of Service | Sets out your account rights and dispute resolution. Privacy policy sits alongside it — both frame your relationship with tkp138 and supported regions. |
|---|---|
| Payment Terms | Explains deposit, withdrawal and QRIS/DANA/OVO/GoPay timings. Privacy policy covers how transaction data is stored and who can access it during settlements. |
| Cookie Policy | Details every tracking tool we use in the lobby and sportsbook. Privacy policy names why we use cookies and how you control them across your browser. |
| Complaint Procedure | Shows how to file disputes if a transaction fails or your account is restricted. Privacy policy explains which data we retain to investigate disputes. |
| Account Security Guide | Walks through two-factor authentication and password best practices. Privacy policy outlines how we encrypt login credentials and session tokens. |
| Sportsbook Rules | Covers bet settlement and market closure. Privacy policy explains how we log your wager history to prevent fraud and match legal investigations if required. |
| Mobile App Privacy | Addresses location permissions and device identifiers in our app. Privacy policy clarifies that location data is optional and used only for regional compliance checks. |
Privacy Foundations Built Into Your Account
Account Verification
We verify your identity once at signup to prevent fraud. Your verified status stays private; we never share your ID or selfie with third parties outside legal order.
Session Security
Every time you log in via QRIS, DANA, OVO or GoPay, your session is tied to your device and IP. We detect unusual access and prompt reauth if needed.
Payment Tokenization
Your card or e-wallet is tokenized so we never store full numbers. QRIS, DANA, OVO and GoPay processors handle the actual payment data on secured servers.
Withdrawal Verification
Before we send funds back to your e-wallet or bank account, we confirm your withdrawal request via email. This blocks unauthorized cash-outs on your account.
Lobby Activity Log
Your table results, slot spins and sportsbook bets are timestamped and encrypted. You can download your full activity history anytime from your account dashboard.
Data Retention Timeline
We keep account records for 7 years to comply with Indonesian financial laws. Deleted accounts are purged 90 days after closure unless a dispute or investigation is ongoing.